System Integration

System integration is any software, hardware, protocol, firmware or appliance that allows systems to collaborate and exchange data and information.  It is the fabric that allows your applications to collaborate, ultimately measuring your organization's IT capabilities. A robust and powerful integration middle layer is a key success factor for the creation of a reliable, flexible and adaptable IT infrastructure. System integration is an integral part of the infrastructure and can be viewed as an application of its own right.

What is your System Integration health?

• Large application portfolios built through legacy functional silos and organic sprawl
• Redundant systems and applications via mergers and acquisitions
• Multiple technology stacks and platforms
• Competing Strategies
• Complex web of ad-hoc point-to-point integrations
• Horizontal integration challenges driven by ERP and CRM
• Vertical integration challenges driven by industry changes
• Struggling to meet Regulatory Requirements

Our Services

Zenmonics' engineers have industry proven experience with the successful implementation of middleware, mid-tier layers and enterprise service bus architectures for some of the largest global financial institutions, insurance and retail industries.  Our blend of expertise, technology and innovative approaches can bring you confidence in your future system integration plans.

Integration Services

Assessment of your current infrastructure and strategic roadmap

Zenmonics can help you define and assess your current system integrations in order to develop an integration and middleware strategy that carries your overall IT roadmap.

Transformation of point to point integrations to middleware backbone

Moving away from point-to-point integrations in favor of a more carefully architected, centralized mid-tier, such as an enterprise service bus or SOA hub, brings the following functionalities and features with ease of integration:

• Standardization of services
• Compliance with open and industry standards
• Routing and orchestration capabilities
• Many-to-many flexible protocol transformations
• Performance and service level monitoring
• Centralized repositories and governance of services and their versions
• Failover and resilience, error handling, and exception management
• Logging and auditing

Integrations with industry exchanges and clearing houses

Zenmonics has vast experience with integrations that follow industry standards and de facto standards, such as NACHA, SWIFT, or IFX to create access to clearing houses, exchanges, and payment networks.

Integrations with third party software or peripherals

Senior Engineers at Zenmonics have more than 20 years of experience integrating front-end systems to numerous back-ends and peripherals, thus helping you implement a next-generation technology stack while leveraging your current IT infrastructure.  Zenmonics has implemented numerous integration layers for modern front-end applications supporting high volumes of concurrent users and transactions.

SOA enabling of legacy systems with open interoperability standards

An important strategy for leveraging current investments in your core system is SOA enabling of legacy systems. Most organizations that desire to implement modern front ends and service channels do so by leveraging existing core systems and enabling them to support web services. Zenmonics can help you strategically plan and design your service catalogue, choosing the right middleware and implementing a robust service layer on top of your existing legacy systems.

Development of SOA for Channel Integration Projects

One of the biggest technology drivers in the industry is the implementation of innovative and convenient customer self-service access channels on the Web and on mobile devices.  To support multiple access channels and be flexible to implement future innovations, a solid SOA is the foundation of any channel integration project. Zenmonics has extensive experience with both the development of channel applications and their supporting mid-tier layers. A powerful mid-tier layer for channels not only provides atomic services, but also creates persistence and consistency of service across channels and implemented business flows.

Expansion of Customer self-service channels and B2B channels

The popularity of customer self-service channels via the web, IVRs, mobile devices, and B2B web portals drives the need to enable legacy systems to integrate with these applications. This integration need is one of the driving forces for the adoption of SOA initiatives and for the implementation of mid-tiers and enterprise service busses.

Multichannel Integration

Multichannel integration is taking a holistic view of all the customer service channels you offer to your clients today and delivering an actionable strategy to standardize channel interactions with core systems, allow persistence and collaboration across channels, allow for fast and easy integration of new channels, and for updating and modernization of existing channels.

• Provide powerful, intuitive, always available customer self-service channels
• Transition staff capacity to more complex customer interactions to drive profits
• Provide your customer service representatives with powerful tools
• Consistency and Persistence across channels – giving your customers the same accurate information across channels
• Innovate with bank-grade reliable channel technology
• Deliver a scalable, robust infrastructure that can leverage existing legacy core systems

Our Services

Zenmonics engineers have over 20 years of experience in the design and implementation of customer self-service channel applications, enterprise wide middle-tiers and service oriented architecture hubs to support your channels and your integration with legacy backend systems. We have delivered and supported mission critical shared service architectures for Global 1000 Financial Institutions to maximize their investment, increase channel profits and reduce their overall implementation costs.

Our goal is to earn a customer for life. Contact us to learn more about our commitment and services.

• Proven experience with the development and delivery of channel applications
• Teller systems
• Platform and sales systems
• Online banking applications
• Online banking administrative portals
• IVRs
• Cash management applications
• Use and integration of leading channel applications in the market
• Integration with leading core systems
• Mobile application delivery for browser, phone, tablets
• Implementation of high availability, large scale installations
• Robust message based mid-tier, SOA deployments and standards (IFX, ACH, ISO 8583, SWIFT)